Browse the reference library
Seven core topic areas, written and reviewed by working patient advocates and healthcare attorneys.
Insurance
Denials, ERISA, external review, prior authorization, appeal packets, and Medicare & Medicaid programs.
206 guides
Medical billing
Surprise bills, charity care, payment plans, itemized bills, and dispute paths.
132 guides
Patient rights
Records access, second opinions, HIPAA, consent, accommodations, and complaints.
92 guides
Emergency & ER care
EMTALA, transport disputes, ambulance bills, observation status, and follow-up care.
9 guides
Prescriptions & Rx
Formulary appeals, patient assistance, generics, step therapy, and pharmacy access.
14 guides
Caregiving & family
POA, guardianship, FMLA, aging-in-place, caregiver support, and family meetings.
10 guides
End-of-life planning
Advance directives, hospice, palliative care, capacity, guardianship, and family tasks.
11 guides