State playbook

Arizona

State insurers, legislation, and appeal resources for patients and advocates in Arizona.

4 guides

Beginner guide for Arizona—Marketplace on HealthCare.gov, DIFI external review, PA deadlines, and what to open next.

5- and 14-day PA deadlines, deemed approval, formulary exceptions, and expedited 72-hour review.

Initial appeal, voluntary internal appeal, 30/60-day decisions, and expedited paths in plain language.

DIFI independent review—four-month filing, 21-day IRO decisions, 72-hour expedited review, no member cost.

Prior auth & internal appeals

Match the plan on the member ID card. Use the denial letter for where to file appeals.

After internal appeal, for eligible Arizona fully insured plans only.

The weekly brief

One short email a week — policy changes, denial trends, and new guides. Free. No spam.